INTRODUCTION Your privacy is important to us. We want you to know how we handle the information you share with us. Urban Futbol does not sell your information to any third party. The information you provide to us is used only by Urban Futbol pursuant to this policy.
ABOUT PERSONAL INFORMATION Personal Information is defined as information about an identifiable individual. Personal Information can include things like your name, address, telephone number, e-mail address, and date of birth. Remember, the choice to provide us with your Personal Information is always yours, but the decision whether or not to do so may affect the availability of the products and services you request.
CONSENT By using Urban Futbol’s services, you agree to the terms of this Policy, and consent to Urban Futbol’s collection, use and disclosure of your Personal Information in accordance with this Policy. At any time, you may refuse or withdraw your consent, subject to legal or contractual restrictions and providing you give us reasonable notice of the withdrawal of your consent. If you choose to withdraw consent or not provide certain Personal Information, Urban Futbol may not be able to provide the service requested. It’s also important for you to know that under privacy legislation there are some situations where your consent is not required at all. URBAN FUTBOL’S COLLECTION AND USE OF YOUR PERSONAL INFORMATION We collect your Personal Information so that we may provide you with the products and services you have requested and provide you with information about products or services offered by Urban Futbol. Your Personal Information is used to understand your needs and preferences, determine whether Urban Futbol’s products and services meet your needs, and develop or improve products and services. We offer and inform you about Urban Futbol’s products and services. We promise to safeguard your Personal Information and use it only for the purposes outlined in this policy or under applicable laws. We never sell your information to third parties. We also do not generally provide your Personal Information to any third party, but it’s important that you understand that Urban Futbol contracts with certain third parties to provide services to Urban Futbol, and in so doing those Third Parties may occasionally have limited, incidental access to some of your Personal Information. However, Third Parties are allowed access to customer information only to the extent necessary, are not permitted to use it for their own purposes and are bound by strict contractual obligations designed to protect the privacy and security of your Personal Information.
PERSONAL INFORMATION OUTSIDE OF CANADA Urban Futbol stores your Personal Information using secure data storage services, some of which may be located outside of Canada. we use the services of well recognized, secure, international data storage services to ensure safe and dependable backup of data. We require our suppliers, service providers, contractors and agents who have access to your Personal Information to keep the information confidential and they are not permitted to use your Personal Information for any other purpose than to carry out the services they are performing for us.
GENERAL USE OF URBAN FUTBOL WEBSITE Urban Futbol provides some services through our website urbanfutbol.com. Our e-mail interactions with our customers are compliant with Canadian Anti-Spam Legislation. We do not send unsolicited e-mail and do not provide Personal Information, like your e-mail address, to any unrelated third-parties.
ACCESS TO INFORMATION You can contact Urban Futbol in writing to obtain access to the Personal Information we may have about you. Please be advised that we have 45 days to fulfill any access to information requests and may charge, in accordance with applicable privacy legislation, a reasonable fee for access to Personal Information and for making copies of Personal Information requested.
CUSTOMER SERVICE We want to stay in touch with you and we hope you feel the same way about us. If you need to update or correct your email address, phone number payment information, or have other simple requests regarding your Personal Information held with us, please contact us at firstname.lastname@example.org and we will be happy to help you.